DSM Keukens

DSM Keukens

Introduction

Introduction

DSM Keukens is a leading Belgian kitchen brand with a high-performing online channel, generating revenue approaching €100M. The website had grown organically over time and become unwieldy. We were asked to modernise the brand expression on the site, simplify the experience and increase conversions.

Year

2024

Industry

Home & Kitchen Retail

Scope of work

/

Web design

/

Branding

/

UX Research

/

UI Design

/

CRO

/

SEO

Timeline

3 Months

Introduction

DSM Keukens is a leading Belgian kitchen brand with a high-performing online channel, generating revenue approaching €100M. The website had grown organically over time and become unwieldy. We were asked to modernise the brand expression on the site, simplify the experience and increase conversions.

Year

2024

Industry

Home & Kitchen Retail

Scope of work

/

Web design

/

Branding

/

UX Research

/

UI Design

/

CRO

/

SEO

Timeline

3 Months

Challenges

Challenges

Challenges

A successful business with a complex, ageing website. The visual style felt inconsistent, key journeys were fragmented and the information architecture made discovery harder than it needed to be. The goal was to keep what worked while creating a clearer, faster path to enquiry and showroom appointments.

We ran focused UX research to map the current journeys and pain points, then rebuilt the structure around how people actually shop for kitchens. The UI received a light brand refresh to create a higher-value feel—clean typography, calibrated colour, better use of imagery and component rules that hold up across pages. We designed a flexible system in Figma, complete with page templates and components, optimised for CRO and on-page SEO, and prepared for handover to DSM Keukens’ development partner.

Results

Results

Results

A modern, better-branded site with clearer paths to action and a structure the team can scale. Early performance indicated stronger engagement and enquiry flow, and the client reported an uplift in sales after launch.

The engagement delivered a refreshed on-site brand, reworked information architecture, a redesigned UI with a reusable component library, CRO-minded page templates and SEO-sensible content patterns. All designs were supplied in production-ready Figma files for a smooth handover to the development partner.

Julian New®

Have a project in mind?

By submitting, you agree to the Terms and Privacy Policy.

© 2025 Julian New® Studio

Let’s talk.

Tell me about your project - whether it’s a website, branding, or marketing.

Quick response.

If you’re ready to create and collaborate, I’d love to hear from you.

Clear next steps.

After the consultation, I’ll provide you with a detailed plan and timeline.

Fractional CMO & Creative Lead

Julian New

Julian New®

Have a project in mind?

By submitting, you agree to the Terms and Privacy Policy.

Let’s talk.

Tell me about your project - whether it’s a website, branding, or marketing.

Quick response.

If you’re ready to create and collaborate, I’d love to hear from you.

Clear next steps.

After the consultation, I’ll provide you with a detailed plan and timeline.

Fractional CMO & Creative Lead

Julian New

Julian New®

Have a project in mind?

By submitting, you agree to the Terms and Privacy Policy.

© 2025 Julian New® Studio

Let’s talk.

Tell me about your project - whether it’s a website, branding, or marketing.

Quick response.

If you’re ready to create and collaborate, I’d love to hear from you.

Clear next steps.

After the consultation, I’ll provide you with a detailed plan and timeline.

Fractional CMO & Creative Lead

Julian New